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  • Rachelle New Zealand

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Rachelle's Tips

Screen shot what you have paid for! Skyline Queenstown - Gondola and BUFFET DINNER at Stratosfare Restaurant and Bar

Screen shot what you have paid for!
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I paid for ‘The Best’ option so we would get window seats and drinks as as described in the premiere package. When escorted to our table, it was not a window table and no drinks were included. We didn’t sit down as I was determined to get what we paid for and so half an hour later, after much discussion and trying to convince the manager I knew what I had paid for, we were seated at a window table, which had been vacant the entire time. We were given our drinks voucher but she said we ‘may’ have to pay for those drinks at the end of the evening. Fortunately that didn’t end up happening, but I was so distressed by all the confusion at the beginning and our party was just left standing waiting while I tried to sort things out. If I had screen shot the options on Bookme it would have been so much easier. As our booking was in the week before Christmas, there are now no specials for the Stratosphere online until February so when I tried to refer to the page, it didn’t help. Food was good, views were great, drinks arrived, window table provided. Would I do it again? No. Am I glad we did it this once? Yes. Ticked that off my list ✔️

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